NO.416 Jianye Road, South Jinqiao Area, Pudong New District, Shanghai, China, 201201, E-Mail: sbm@sbmchina.com

SBM Service Policy & Technical Support

SBM Service Policy

  1. Improve pre-market after-sales service around the clock;
  2. Prompt technical support and parts information in time;
  3. Quality tracing from raw material to practical use process;
  4. Reputation is more important than sales volume;
  5. Tailored solutions to meet your needs and market.

Technical Support

  1. Supply the most current design and technical expertise;
  2. Supply parts sales and training service far beyond the initial sale;
  3. Protect your profits with quality parts and expert service.

SBM Machinery listens to our customers and then ensure maximum productivity of equipment, supply critical parts and services, and, most importantly, achieve the lowest possible cost of production throughout the life cycle of the equipment. SBM services – sound, comprehensive, valuable and global – are designed to help our customers overcome all such challenges successfully and profitably.

Parts and consumables support

SBM Machinery has developed a well earned reputation in the design and manufacture of equipment for the crushing and grinding equipment in mining, quarrying, recycling and waste management industries.

From global service and parts sales to financial services and training, we have an extensive support system designed to help you get the most out of your equipment for many years to come.

SBM Machinery will provide each customer with a world class service through every stage of every project and beyond, to ensure the delivery of projects which will consistently out-perform our customers expectations, and we maintain a highly efficient, worldwide service to make sure all essential parts and consumables are available to our customer.

Training service

Well trained people are fundamental to safety, high productivity and successful results in mining and construction. To help achieve optimum equipment performance, SBM Machinery offers intensive training courses tailored to the needs of individual customers.

Technical support

SBM Machinery has a wealth of experience and teams of experts spanning the globe to help you solve your equipment-related mining or construction challenges. Our aim is to support you in every conceivable way, with the right advice, the right actions and the right results, wherever and whenever you need them.

Warranty

SBM Machinery warrants its new equipment to be free of defects in material or workmanship for a specified period from the date the equipment is first placed into service.

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